Hotel Puerta America
Avenida América, 41, Chamartín, Madrid, Spain
Good
226 reviews
Most popular services
Parking
Restaurant
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Internet
Safety deposit box
Car hire
Free Wi-Fi
Pool
Air conditioning
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Deluxe Room
Guests: 3
Area: 25 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
2 x Twin bed(s) (90-130 cm wide)
Room description:
Deluxe Rooms feature 10 different designs and are set between the second and eleventh floors. They have large windows with panoramic city views, free Wi-Fi and you can control the lighting and open and close the windows by remote control. There is a TV and a safe.
General:
Safe, Air conditioning, Heating, Soundproof
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Living Area:
Desk
View:
View
Bedroom:
Childrens' cribs
Bathroom Facilities:
Hairdryer, Free toiletries, Toilet, Bathtub or shower
Junior Suite with Executive Lounge Access
Guests: 3
Area: 45 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
This suite has windows with panoramic city views, 2 flat-screen TVs, a safe and free WiFi. Junior Suite also includes - A VIP service - Chopard toiletries - mineral water - Guests have access to an executive lounge on the 5th floor that includes snacks, office supplies and high speed internet.
General:
Safe, Air conditioning, Heating, Soundproof
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Living Area:
Desk, Sitting area
View:
View
Bedroom:
Childrens' cribs
Exclusive services:
Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Bathroom Facilities:
Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower
Space Club by Zaha Hadid
Guests: 2
Area: 25 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
Room description:
Located on the first floor, this striking room has been designed by the architect Zaha Hadid. They feature science-fiction-inspired décor, which combines Baroque, Modernist and minimalist elements. These rooms are set on a nonsmoking floor and only double beds are available.
General:
Safe, Air conditioning, Heating
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Living Area:
Desk
View:
View
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers
Executive Suite with Executive Lounge Access
Guests: 3
Area: 60 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
Room description:
Designed by the French architect Jean Nouvel, these luxurious suites boast large floor-to-ceiling windows with panoramic views of Madrid’s skyline. They feature mobile screens that allow you to design your own space distribution within the suite. Guests staying in these suites receive a VIP treatment and Chopard toiletries. Guests have access to an executive lounge on the 5th floor that includes snacks, office supplies and high speed internet.
General:
Safe, Air conditioning, Heating
Media & Technology:
TV, Telephone, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock
Living Area:
Desk, Sitting area
View:
View, City view
Bedroom:
Childrens' cribs
Exclusive services:
Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers
Traveler's reviews
7.9
Good
226 reviews
Staff
8.71
Facility
8.03
Cleanliness
8.34
Comfort
8.49
Location
7.84
Price quality
7.86
Area Info
Top attractions
Temple of Debod
5 km
Torre Picasso
2.9 km
Sorolla Museum
2.5 km
El Retiro Park
3.7 km
Thyssen-Bornemisza Museum
4.4 km
Puerta del Sol
4.8 km
Reina Sofia Museum
5 km
Plaza Mayor
5 km
Casa de Campo
6 km
Puerta de Alcalá
3.6 km
What's nearby
Parroquia de la Asunción de Nuestra Señora
1.5 km
Parque del Banco
750 m
Berlín Park
1.5 km
Parque Infantil Kangaroos
1.1 km
Edificio Torres Blancas
250 m
Colegio de Nuestra Señora del Pilar
2.1 km
Parroquia De San Francisco De Borja
2.1 km
Santo Domingo El Real
1.8 km
Parque Antonio Pirala
2.4 km
Mezquita de Madrid
1.8 km
Public transport
Madre Antonia de Paris
2 km
Bilbao
3.7 km
Recoletos
3.8 km
Hernandez de Tejada
2.7 km
Prosperidad Metro Station
750 m
Cartagena Metro Station
700 m
Restaurants & cafes
Skynight
50 m
VIP Room
100 m
Bar Coto
150 m
Lágrimas Negras
50 m
El Coto del Casar
150 m
Telepizza
250 m
Closest airports
Madrid-Torrejón Airport
18 km
Adolfo Suarez Madrid-Barajas Airport
9 km
Natural Beauty
Monte de Valdelatas
11 km
Facilities - Hotel Puerta America
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Babysitting/Child services
- Laundry
- Dry cleaning
- Ironing service
- Currency exchange
- Packed lunches
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Suit press
- Daily housekeeping
General
- Non-smoking rooms
- Facilities for disabled guests
- Elevator
- Safe
- Soundproof rooms
- Heating
- Hypoallergenic room available
- Smoke-free property
- Air conditioning
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Wine/Champagne
- Fruit
- Coffee house on site
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Parking
- Parking
- Parking on site
- Private Parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (seasonal)
- Outdoor furniture
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
Internet
- Internet
- Wifi
- Free Wifi
Activities
- Fitness center
- Fitness
Pool and Spa
- Swimming pool
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club, Red 6000, Discover, Bancontact
The Fine Print
When booking more than 9 rooms, different policies and additional supplements may apply. The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit. All cots and extra beds are subject to availability and have to be requested in advance. Please note the following prices for children's breakfast: *up to 4 years, free; *from 5 to 12 years, EUR 12,50 per day. Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Wed, May 20, 2026 until Sun, Jun 14, 2026 Swimming pool: Closed from Wed, Sep 16, 2026 until Mon, Jun 14, 2027
Frequently Asked Questions
Check-in at Hotel Puerta America starts at 15:00, and check-out is until 12:00.
A business center is available at Hotel Puerta America, featuring Meeting/Banquet facilities and Fax/Photocopying.
Hotel Puerta America offers rooms from €148 per night.
Hotel Puerta America offers several on-site food and drink options, including Restaurant, Bar and Snack bar.
Guests may book breakfast at Hotel Puerta America for €26.51 per guest.
Guests can expect multilingual support at Hotel Puerta America, with staff speaking German, English, Spanish, French and Italian.
The property includes multiple accessibility features, such as Facilities for disabled guests and Accessible parking, designed to support guests requiring adapted access.
Points of interest around the accommodation include El Retiro Park (3.1 km), Thyssen-Bornemisza Museum (3.5 km), Prado Museum (3.5 km) and Puerta del Sol (3.9 km), giving guests a selection of locations to explore during their stay.
Hotel Puerta America is located at Avenida América, 41, Madrid, Spain.
Available room categories at Hotel Puerta America include Deluxe Room, Junior Suite with Executive Lounge Access, Space Club by Zaha Hadid and Executive Suite with Executive Lounge Access.
Parking is not included in the rate and is available for a fee.
Guests will find restaurants and cafés nearby, such as Skynight, Lágrimas Negras, Bar Coto and El Coto del Casar.
A seasonal outdoor pool is available for guests at Hotel Puerta America.
Airport transfer is available for guests staying at Hotel Puerta America.
Babysitting services are available at Hotel Puerta America upon request.
The distance between Hotel Puerta America and Madrid-Torrejón Airport is approximately m.
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