BYPILLOW The Citadel in Madrid – Updated 2026 prices and secure booking

BYPILLOW The Citadel

Espejo, 2, Madrid City Center, Madrid, Spain

Very good

82 reviews

8.2

See All Photos

Most popular services

Non-smoking rooms

Shuttle service

Internet

Free Wi-Fi

Air conditioning

Daily maid service

Rooms

Choose dates to see prices

Check-in - Check-out

Guests and rooms

2 Adults 0 Children - 1 Room

Double

Guests: 2

Area: 15 m²

BedRoom

1 x Full bed(s) (131-150 cm wide)

Room description:

The double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Food & Drink:

Minibar, Bottle of water, Chocolate/Cookies

Media & Technology:

TV, Flat-screen TV

General:

Air conditioning, Iron, Heating, Hardwood or parquet floors, Trash cans

Living Area:

Desk

Kitchen:

Electric kettle

Bedroom:

Wardrobe or closet, Linens

Room Amenities:

Socket near the bed

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap

Show prices

Superior Double Room

Guests: 2

Area: 18 m²

BedRoom

1 x Full bed(s) (131-150 cm wide)

Room description:

The double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Food & Drink:

Minibar, Bottle of water, Chocolate/Cookies

Media & Technology:

TV, Flat-screen TV

General:

Air conditioning, Iron, Heating, Hardwood or parquet floors, Trash cans

Living Area:

Desk

Kitchen:

Electric kettle

Bedroom:

Wardrobe or closet, Linens

Room Amenities:

Socket near the bed

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner, Body soap

Show prices

Triple Room

Guests: 3

Area: 21 m²

BedRoom

2 x Twin bed(s) (90-130 cm wide)

1 x Sofa bed (Variable size)

Room description:

The triple room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit has 3 beds.

Food & Drink:

Minibar, Bottle of water, Chocolate/Cookies

Media & Technology:

TV, Flat-screen TV

General:

Air conditioning, Iron, Heating, Hardwood or parquet floors, Trash cans

Living Area:

Desk

Kitchen:

Electric kettle

Bedroom:

Wardrobe or closet, Linens

Room Amenities:

Sofa bed, Socket near the bed

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap

Show prices

Interior Double Room

Guests: 2

Area: 12 m²

BedRoom

1 x Full bed(s) (131-150 cm wide)

Room description:

This interior-facing double room features air conditioning and electric kettle

Food & Drink:

Minibar, Bottle of water, Chocolate/Cookies

Media & Technology:

TV, Flat-screen TV

General:

Air conditioning, Iron, Heating, Hardwood or parquet floors, Trash cans

Living Area:

Desk

Kitchen:

Electric kettle

Bedroom:

Wardrobe or closet, Linens

Room Amenities:

Socket near the bed

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap

Show prices

Twin Room

Guests: 2

Area: 15 m²

BedRoom

2 x Twin bed(s) (90-130 cm wide)

Room description:

The twin room provides air conditioning, a mini-bar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Food & Drink:

Minibar, Bottle of water, Chocolate/Cookies

Media & Technology:

TV, Flat-screen TV

General:

Air conditioning, Iron, Heating, Hardwood or parquet floors, Trash cans

Living Area:

Desk

Kitchen:

Electric kettle

Bedroom:

Wardrobe or closet, Linens

Room Amenities:

Socket near the bed

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap

Show prices

Traveler's reviews

8.2

Very good

82 reviews

Staff

8.64

Facility

8.26

Cleanliness

8.62

Comfort

8.99

Location

9.69

Price quality

8.25

Area Info

Top attractions

Temple of Debod

1.2 km

Sabatini Gardens

800 m

El Retiro Park

2.5 km

Thyssen-Bornemisza Museum

1.5 km

Puerta del Sol

550 m

Reina Sofia Museum

1.8 km

Plaza Mayor

250 m

Casa de Campo

1.8 km

Plaza de Cibeles

1.7 km

Plaza de Santa Ana

950 m

Plaza de Oriente

250 m

What's nearby

Madrid Botanical Garden

1.8 km

Casa de la Panaderia

250 m

Iglesia Santiago y S. Juan Bautista

100 m

Casa de la Villa

200 m

Palacio de Cañete

200 m

Estatua De Felipe Iii

450 m

Basilica Pontificia San Miguel

300 m

Iglesia De San Nicolás De Los Servitas O De Bari

300 m

Palacio de Uceda

400 m

Public transport

Alcala - Virgen del Sagrario

6 km

Madre Antonia de Paris

6 km

Bilbao

1.9 km

La Latina Metro Station

600 m

Embajadores

1.6 km

Ópera Metro Station

150 m

Restaurants & cafes

Bar Miguel

100 m

Anticafé

50 m

Madok

150 m

Gloria Bendita

10 m

Restaurante the Cavern

20 m

La Esquinita

30 m

Closest airports

Madrid-Torrejón Airport

24 km

Adolfo Suarez Madrid-Barajas Airport

15 km

Facilities - BYPILLOW The Citadel

General

Non-smoking rooms
Elevator
Heating
Smoke-free property
Air conditioning
Wifi in all areas

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guest accommodation sealed after cleaning
Property cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Services

Airport shuttle
Tour desk
Airport shuttle (additional charge)
Daily housekeeping

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Hand sanitizer in guest accommodation and common areas
First aid kits available

Physical distancing

Contactless check-in/out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas

Internet

Internet
Wifi
Free Wifi

Safety & security

CCTV in common areas
Fire extinguishers

Front Desk Services

Invoice provided

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized

House Rules

Check-in:

14:00

Check-out:

11:00

Cards accepted at this property:

Visa, MasterCard

The Fine Print

If you expect to arrive outside reception opening hours, please inform The Citadel by Pillow in advance. Please note that this property is not adapted for guests using a wheel chair. When booking more than 2 rooms, different policies and additional supplements may apply. Late check-out until 12:30 is available for EUR 10 per room. This service is subject to availability. Please note that the schedule for reception is from 14:00hrs to 22hrs. Please keep in mind that the reservation must be paid through the Redsys payment gateway.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Frequently Asked Questions

When can I check in and check out at BYPILLOW The Citadel?

Check-in is from 14:00 and check-out is by 11:00.

What rooms can I book at BYPILLOW The Citadel?

You can book Double, Superior Double Room, Triple Room and Interior Double Room at guesthouse.

What dining options are available near BYPILLOW The Citadel?

Guests can eat nearby at Gloria Bendita, La Esquinita, Mesón Serranillo and Starbucks.

Is an airport transfer service available at BYPILLOW The Citadel?

A paid airport transfer service can be booked directly with BYPILLOW The Citadel.

How long does it take to reach BYPILLOW The Citadel from the airport?

Guests can get from Adolfo Suarez Madrid-Barajas Airport to BYPILLOW The Citadel in approximately 20 minutes by car.

What is the address of BYPILLOW The Citadel?

BYPILLOW The Citadel is situated at Espejo, 2, Madrid, Spain.

What is the price of rooms at BYPILLOW The Citadel?

A stay at BYPILLOW The Citadel can start from €76 per night.

In which languages can guests communicate with staff at BYPILLOW The Citadel?

Staff members at BYPILLOW The Citadel are fluent in English and Spanish.

Which cultural or historical sites are within easy reach of BYPILLOW The Citadel?

Points of interest around the accommodation include El Retiro Park (2.2 km), Thyssen-Bornemisza Museum (1.3 km), Prado Museum (1.6 km) and Puerta del Sol (550 m), giving guests a selection of locations to explore during their stay.